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01443 567014

FREQUENTLY ASKED QUESTIONS

1. How do I book?

You can book by calling us on 01443 567014 or you can choose to book online by following our booking process using our website.

If you experience any trouble booking online, then please get in touch.

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2. How do I pay for my holiday?

When booking online our website will ask you to provide your debit or credit card details and a payment will be taken online. If you book over the phone, then we will take your details over the phone during the booking process.

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3. What is the age of children?

The age of children will often depend on the tour or holiday you are booking. As a general rule, the age of a child is 3 - 11 years. Infants aged 0 - 2 years can travel for an additional charge on the coach but this does not include a cot/bed in the hotel (this can be requested).

Please contact us for a quote for a total price of your holiday.

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4. What time will I be picked up?

We aim to confirm pick up times 3-4 weeks prior to departure and we will contact you to finalise this.

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5. Can I reserve seats on the coach?

Yes you can. Although we allow you to choose your preferred seats on the coach, we do reserve the right to relocate your group for operational purposes.

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6. Do I need a car seat for children?

If you are travelling with young children you are more than welcome to bring car seats with you. All coaches have lap belts which we advise all customers to wear.

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7. What facilities are on board?

All coaches include a toilet on board for your convenience during travel. We do often have comfort stops on each journey.

Some coaches include USB charging points but we are unable to guarantee this.

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8. Are my payments safe?

All payments made to Yellowdays are processed and protected by Trust My Travel.

All card payments taken by us are processed on our behalf by Trust my Travel. Your money will be held in a registered trust account and protected until your break has been completed.

For more information about Trust My Travel and your financial protection please visit https://tmtprotects.me/

Please note: Your transaction will appear on your card statement as Trust My Travel along with a payment reference number.

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Contact Us

Yellowdays Travel Ltd
Unit A2b Britannia Centre for Enterprise, Pengam Road, Pengam, Blackwood, NP12 3SP